FILE A COMPLAINT

To file a report, click the following link. The report must contain the necessary information to initiate an investigation; an explanation of the events, including the dates and the company affected, etc. If you wish, you may attach any documentation that helps explain the reported situation.

Check the status of my complaint

After submitting your complaint,The system will provide a report ID (Please keep this information) which will allow you to check its status. You can add new information and contact the person in charge of the analysis.

Complaints

The Whistleblower Channel is the mechanism that Economía & Diplomacia makes available to all employees, directors and managers of the Group's companies and third parties that interact with them, and in particular, suppliers and contractors, shareholders, volunteers, interns and workers in training periods, so that they can report any information related to any Group company and that may entail:

• a possible irregularity or act contrary to the principles of responsible business or any other applicable internal regulations;
• a potential irregularity relating to accounting matters, audit-related issues and/or aspects related to internal control over financial reporting;
• a possible irregularity or act contrary to law.

The channel is accessible 24/7 through the following channels: web form and email addresses. Reports can be submitted anonymously, or you can include contact information. The information collected in the report will be treated securely and confidentially.

The Compliance Department processes received complaints diligently and promptly, promoting their verification and implementing measures for their resolution, in accordance with the internal procedures established in the Economy & Diplomacy Internal System Management Policy and its implementing regulations.

IMPORTANT.This is the complaints channel. To submit inquiries regarding matters related to Economía & Diplomacia's Responsible Business Principles, please access the Inquiry Channel. For commercial complaints, billing complaints, or service issues, please contact Customer Service at info@economiaydiplomacia.com.

CONSULTATIONS

Channel enabled to inquire about any aspect related to the responsible business principles of Economy & Diplomacy. All communications received will be treated in accordance with the principles of respect, confidentiality, soundness, and completeness, and are governed by a communications procedure.

Make a query

The channel is accessible 24/7 via a web form. Questions can be submitted anonymously, or you can include your contact information. The information collected during the consultation will be treated securely and confidentially.

Check the status of a query

After submitting your query, the system will provide a query ID (please retain this information) that will allow you to check the status and resolution of your query at any time using the Query Channel's communication platform.